We also protect you against possible fraudulent charges on your credit card. If a third party places a fraudulent order with your credit card to you will not be responsible for more than $50. In addition, we will pay the $50 for you, resulting in $0 liability to you.

Privacy Policy
Your privacy is of utmost importance to us. Therefore, we will not sell, rent, share or loan your personal information to any unrelated third parties.

Cookies
Cookies are small bits of information stored on your computer that keep track of items in your shopping cart. They personalize your visit throughout the site and let us know if you have visited us before. It is possible to navigate without cookies, however, by not accepting cookies you may increase the time it takes you to navigate through our site. You may choose not to accept cookies by selecting that option in your web browser. You can find instructions for changing your cookie options on your web browser.

How to Buy
We make it easy for you to buy from us.

1. Add the items you want to your Shopping Cart,
2. Confirm your order, and
3. Proceed to Checkout.

Best Price Policy
We will not be undersold! With our Best Price Policy, you can purchase with confidence that you are receiving the best value. Our Best Price Policy states that we will match any verified price, on any product, at the time you purchase from us. Our goal is to give you the lowest price at the highest quality and service, on or off the internet!

Errors and Omissions
PRICE AND/OR DESCRIPTION CHANGES All prices, pictures and descriptions on this site and all other publications are subject to change.  maintains no responsibility for inadvertent errors. In the event of typographical errors on our site or in our publications, we reserve the right to cancel or refuse orders at its sole discretion. Please contact us within 30 days regarding price or promotion discrepancies. Errors and Omissions is not liable for errors in prices listed on the site due to computer error or human error.

Shipping Policies
We only ship to the US through FEDEX. If you have a P.O. Box, we ship USPS. All transactions are in US Dollars only. Items are individually assigned appropriate shipping costs. Shipping costs appear when you add an item to your Shopping Cart.

Shipping times are only estimates and are not guaranteed. We cannot control occasional inventory shortages, shipping carrier delays, customs delays, weather delays, and other factors that can delay your shipment. However, we will do our best to get your product to you as soon as possible.

On orders requesting Next Day Air or Second Day Air Shipping, all items in stock will be shipped immediately as requested. All backordered items will be shipped by FEDEX Ground or US Mail upon arrival. This will also apply to backorders going to Hawaii or Alaska. Any other foreign order will be held until it can be shipped complete.

Order Fullfillment Policy
Most in-stock items will be shipped within 2-3 business days.

For out-of-stock items, you will be notified of any delay. If we cannot deliver your product within 30 days, we will contact you and give you the opportunity to cancel your order. You must pay all orders in advance (at the time of order), even for out-of-stock items.

Manufacturer Contact Information
We will warranty almost all of the products we sell. However, there are a few manufacturers who will ONLY Warranty their products directly. These products are primarily fuel powered vehicles and planes from the following manufacturers: CEN, Hobbyzone, Traxxas, HPI, Hot Bodies, OFNA, and Team Associated. If you purchased a product from one of these manufacturers, please contact them directly, or give us a call and we'll assist you in contacting them.

Magic Tricks/Items Policy

Magic items are different than just about anything else you will ever purchase. Magic items are made up of two things:
(1) The magic item itself and (2) the secret to how the trick is done.
When you purchase magic from us you are purchasing the secret too. Since you cannot return your knowledge of the secret we cannot except a return on any magic items. All magic sales are final.

We do however, accept returns on magic items that have a manufacturers defect. Please see our RMA policy on how to return a magic item with a defect from the manufacturer.

Please ask questions before purchasing any magic items.

Return of Merchandise Policy (RMA)
 

Please allow us 5 business days to respond to RMA and order status requests. You MUST have an RMA number to return any merchandise.

Exchange Policy

You MUST have an RMA number to exchange any merchandise.

Our exchange policy is the best on the net! Anything you purchase from  can be exchanged up to 30 days after the date of purchase! What that means to you is that you have all the time you need to make sure it is exactly right for you. (Items returned for exchange must be in ?like new? condition.)

We want you to feel totally satisfied when you order products from us. If for any reason you are not completely satisfied with your purchase, send us an e-mail, so we can resolve any concerns. You will be asked to follow these simple steps:

1. Make sure your original invoice is dated within the last 30 days. E-mail us to receive an RMA (Return of Merchandise Authorization) number.
2. Check all returned items to be sure they are in new condition (including all original packaging and accessories.)
3. Include a copy of the original invoice. On the back of the invoice, please write your name, e-mail address, phone number, and the item(s) you would like to receive in exchange for the return.
4.  
5. Shipping charges are not refunded. You will be responsible for the return shipping fees incurred to send the item(s) back to us. You will also need to pay for the shipping of your new product to you.